**Important Notice Regarding Our Lumber Products**
At Ch-ipe, we are committed to providing you with the highest quality lumber for your projects. We understand the importance of having the right materials, which is why we offer a wide selection of lumber sizes to meet your needs.
**Custom Lengths and Our Fulfillment Process**
We want to make it clear to our valued customers that while we offer lumber in a variety of lengths, we do not offer custom-cutting services. When you order a specific total length of lumber, for example, a 5-foot total of 1-foot pieces, we will fulfill your order with the lengths available that result in the fewest cuts possible from our stock. This means your order could be fulfilled with a single 5-foot piece, a 2-foot, and a 3-foot piece, or any combination of lengths that meets the total length you require.
**Why We Choose Not to Cut to Order**
Our policy of shipping lumber in the lengths that result in the fewest cuts is designed to ensure efficiency, reduce waste, and maintain the integrity of our lumber. By minimizing cuts, we can quickly fulfill orders while also preserving the quality of our materials, ultimately benefiting our customers who rely on us for their lumber needs.
**What This Means for Your Orders**
– **Flexibility in Use:** We encourage you to consider the flexibility of receiving various lengths of lumber when planning your projects.
– **Efficiency and Sustainability:** This approach allows us to be more efficient in our operations and supports our commitment to sustainability by reducing waste.
– **Clear Communication:** We promise to communicate clearly about the lengths of lumber you will receive before your order is shipped. If you have specific requirements or questions about your order, please contact our customer service team for assistance.
We appreciate your understanding and are here to help you find the best solutions for your lumber needs. Thank you for choosing Ch-ipe.
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